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Making Payment – Namibia
Last Updated: 29 January 2026
Website: https://na.strykerretail.com
Support Email: support@na.strykerretail.com
📞 Telephone: Coming Soon
At Stryker Retail Pty Ltd, we want paying for your order to be simple, fast, and secure. Follow the steps below to make your payment and ensure your order is processed without delays.
Step 1: Choose Your Payment Method
Currently, we accept Bank Transfer (EFT) for Namibia orders.
✅ Coming Soon: Card payments
Step 2: Place Your Order
Add your desired products to the cart.
Proceed to checkout.
Fill in your full name, email, and delivery address carefully.
Select Bank Transfer (EFT) as your payment method.
Complete your order — you will receive an order confirmation email with your order number (Example: SR-NA-14).
Important: Your order number is required as your payment reference.
Step 3: Make Your Payment
Use your online banking, mobile app, or branch EFT to transfer the total amount.
Bank Details (Namibia Orders)
Bank Name: First National Bank (FNB)
Account Holder: Stryker Retail Pty Ltd
Account Type: Business Account
Account Number: 63189324113
Branch Code: 255355
SWIFT Code: FIRNZAJJ
Currency: South African Rand (ZAR)
Payment Reference: Use your order number (Example: SR-NA-14)
⚠️ Payments without the correct reference may be delayed or unverified.
Step 4: Send Proof of Payment (POP)
Once payment is completed, email your POP to:
POP Rules:
✅ Must come directly from your bank
❌ Screenshots are NOT accepted
❌ POPs from non-official bank emails are NOT accepted
❌ Edited or altered documents are NOT accepted
Email Subject Line: Proof of Payment – SR-NA-14
Include in your email:
Order Number
Full Name
Amount Paid
Date of Payment
Contact Email
Step 5: Payment Verification
After sending your POP:
Our team will verify your payment within 24–48 business hours.
Once verified, your order will move to processing.
You will receive an email confirmation when your order is ready for dispatch.
Orders cannot be dispatched until payment is fully verified.
Step 6: Customs & Cross-Border Notes
Because some orders ship from South Africa to Namibia:
Certain items may be selected for customs inspection.
If additional documents or confirmation are needed, we will contact you.
Ensure your delivery address and details are accurate to avoid delays.
Step 7: Delivery
Processing Time: 24–48 hours
Delivery Time: 48–72 hours (depending on location)
Delays may occur during weekends, public holidays, or peak shopping periods.
Step 8: Need Help?
If you experience issues with payment or POP submission, contact us:
📩 support@na.strykerretail.com
📞 Telephone: Coming Soon
This step-by-step process ensures your payment is smooth and your order is dispatched without delay.
