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Cookie Policy – Namibia
Effective Date: 29 January 2026
Support Email: support@na.strykerretail.com
This Cookie Policy explains how Stryker Retail Namibia (“Stryker Retail”, “we”, “us”, “our”) uses cookies and similar technologies on:
🌍 https://na.strykerretail.com (the “Website”)
By using our Website, you agree to the use of cookies as described in this policy unless you choose to disable cookies using your browser or cookie preferences settings.
If you have questions, contact us at:
📩 support@na.strykerretail.com
1) What Are Cookies?
Cookies are small text files stored on your device (computer, phone, or tablet) when you visit a website. They allow the Website to recognize your device and provide a smoother, faster, and safer browsing and shopping experience.
Cookies may store:
Your preferences and settings (e.g., language, region)
Items in your shopping cart
Information about how you use the Website
Cookies do not normally contain personal data such as your password or bank account information, but they may store an identifier linking to such data in secure systems.
2) Why We Use Cookies
We use cookies to:
Ensure proper Website functionality – make sure pages, menus, cart, and checkout work correctly.
Improve user experience – remember your settings, preferences, and previously viewed products.
Understand visitor behavior – measure how users navigate the Website, which pages are most popular, and where users drop off.
Enhance security and fraud prevention – detect suspicious activity and protect accounts and payments.
Deliver relevant content and offers – show products and promotions relevant to your browsing history.
Some cookies are set by Stryker Retail, while others are set by trusted third-party service providers we engage.
3) Types of Cookies We Use
3.1 Strictly Necessary Cookies (Always Active)
These cookies are essential for the Website to function. They enable:
Adding items to cart and checkout process
Security features to protect transactions
Login sessions (if applicable)
These cookies cannot be disabled as they are required for core functionality.
3.2 Functional Cookies
These remember choices you make on the Website, such as:
Language preferences
Region settings
Recently viewed items
Functional cookies improve your browsing experience and convenience.
3.3 Performance & Analytics Cookies
These help us understand how visitors interact with the Website:
Pages most visited
How long users stay on pages
How users navigate the Website
Browser and device information
Analytics cookies are used to optimize the Website and enhance the shopping experience.
3.4 Marketing Cookies
These may be used to:
Display personalized advertising
Measure ad performance
Limit how often you see the same ad
Marketing cookies are typically placed by third-party advertising networks.
4) Cookies Set by Third Parties
We may use trusted third-party services to improve Website performance, security, and functionality. These third parties may place cookies to:
Ensure smooth payment and checkout processing
Monitor Website performance and user interaction
Display embedded content (videos, images, product reviews)
No third-party service collects personal data for unrelated marketing purposes without your consent.
5) How You Can Control Cookies
5.1 Cookie Preferences on the Website
When visiting the Website, you may see a cookie banner that allows you to:
Accept all cookies
Reject non-essential cookies
Customize cookie categories
You can update your preferences at any time via the cookie banner or settings link on the Website.
5.2 Browser Settings
Most browsers allow you to:
Delete cookies
Block cookies entirely
Receive alerts when cookies are placed
⚠️ Note: Blocking or deleting certain cookies may prevent parts of the Website, including checkout or cart functionality, from working correctly.
6) How Long Cookies Stay on Your Device
Session Cookies: Expire once you close your browser.
Persistent Cookies: Stay for a set period or until you manually delete them.
7) Your Rights with Respect to Personal Data
Under the Namibian Data Protection Act, 2019, you have the following rights regarding your personal data:
Right of Access: You can request access to your personal data held by Stryker Retail.
Right to Rectification: You can request corrections to inaccurate or incomplete data.
Right to Erasure: You can request deletion of your personal data where legally allowed.
Right to Object: You may object to the processing of your personal data for specific purposes, including marketing.
Right to Withdraw Consent: If you have previously consented to cookies or other processing, you can withdraw consent at any time.
Exercising Your Rights:
To exercise these rights, please contact us using the contact details at the bottom of this Cookie Policy.
If you have a complaint about how we handle your data, we would like to hear from you. You also have the right to submit a complaint to the Namibian Data Protection Commissioner:
📬 Office of the Data Protection Commissioner
Plot 2579, Hamutenya Street,
Windhoek West, Windhoek, Namibia
📧 info@odpc.na
8) Cookies Used by WooCommerce / WordPress
We use WordPress and WooCommerce to provide a reliable shopping experience. These cookies support:
Shopping cart sessions
Checkout stability
Account login sessions
Security and fraud protection
9) Updates to This Cookie Policy
We may update this Cookie Policy to reflect changes in:
Website functionality
Legal or regulatory requirements
How cookies are used
All changes will be published here with the Effective Date updated accordingly.
10) Contact Us
For any questions or concerns regarding this Cookie Policy or cookies in general:
📩 support@na.strykerretail.com
🌍 https://na.strykerretail.com
